Question 1

What's the difference between BYOK and Standard?

Accepted Answer

BYOK ($15/mo) is for users who already have their own API keys from providers like Anthropic or OpenAI. You bring your keys, we handle hosting. Standard ($39/mo) includes managed LLM access — no API keys needed. You get access to Auto (Kimi K2.5) and MAX (Claude Opus 4.6) models with weekly and monthly usage caps.

Question 2

What happens when I hit the usage cap?

Accepted Answer

When you hit your weekly or monthly usage cap on the Standard plan, you can purchase credit packs ($5, $10, or $20) to keep using your agent immediately. Credits never expire and are applied automatically. You can also upgrade to Enterprise for custom caps.

Question 3

Can I switch plans anytime?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. When upgrading, you'll be prorated for the remainder of your billing cycle. When downgrading, the change takes effect at the start of your next billing cycle.

Question 4

What models does managed LLM include?

Accepted Answer

Standard plan includes two models: Auto (powered by Kimi K2.5) for everyday tasks — fast, capable, and cost-efficient — and MAX (powered by Claude Opus 4.6) for complex reasoning, coding, and analysis. You can switch between models at any time.

Question 5

Is there a free trial?

Accepted Answer

Yes. Every plan includes a 7-day free trial. No credit card required to start. Your agent is running in 60 seconds.

Question 6

What's included in Enterprise?

Accepted Answer

Enterprise includes everything in Standard plus: unlimited agents, unlimited channels, RBAC with role-based permissions, full audit logs, US or EU data residency, SSO/SAML, custom usage caps, dedicated support, DPA, and a path to SOC2/HIPAA compliance.

Question 7

Do I save money with annual billing?

Accepted Answer

Yes. Annual billing saves you 26%: Standard drops from $39/mo to $29/mo (save $120/year), and BYOK drops from $15/mo to $11/mo (save $48/year). Enterprise annual pricing is available on request.

Question 8

Is self-hosting really cheaper than KiwiClaw?

Accepted Answer

Usually not. Self-hosting OpenClaw requires a VPS ($10-20/mo), your own API keys ($30-50/mo), plus 5-10 hours of setup and 2-4 hours/month of maintenance. The true cost is $70-90/mo when you factor in time. KiwiClaw Standard at $39/mo includes everything — hosting, LLM access, security, and updates.

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BYOK

Standard

Enterprise